Worked for me hope it works for others and the original poster. Hello, Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. How satisfied are you with this reply? If the above recommendation did not fix the issue, please follow the below steps and check. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

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This will help if you installed an incorrect or mismatched driver. Exactly the same problem here. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

BartAlder Replied on November 26, After updating to Windows 10 my touchpad is not working. Retromarky Replied on January 21, Re-install the touchpad driver by uninstall the driver first.

Then today as I was resetting the laptop for selling I thought wait a minute, there has to be a way I’ve updated the drivers directly from the site and that didn’t help at all, it’s still doing it. I don’t know who made the trackpad for this laptop but they did a pretty poor job.

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MSI touchpad not working after Windows 10 update – Microsoft Community

If the above recommendation did not fix the issue, please follow the below ge60 and check. Yet touchpas pop up box appears, this time it is the Properties for Synaptics Touchpad box and this has all the settings command and control you should need to solve your problem but even then the thing is hidden. It really does seem like a software problem otherwise why would restarting the laptop work.

I figured it could be a display driver problem so in Device Mgr I did a Display fs60 update by searching the internet and this fixed the problem. It should have a bunch of tabs lined up along the top, mine defaults as open on the devices tab. Method 2 Disable and enable the driver If the above recommendation did not fix the issue, please follow the below steps and check.

Genuine MSI Gs60 2pc-003us Ghost Keyboard Touchpad Top Case Palmrest 6h2c215-hg0

Specifically, there is a menu on the left hand side. I would like a definitive solution. Thank you so much for posting the answer for us.

Did this solve your problem? How satisfied are you with this response? Microsoft is doing their people to suffer.

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HenryJoaquin Replied on April 29, If I plug a mouse in it works fine with the mouse but the trackpad ts60 work even after I unplug the mouse. ChristosPapadelis Replied on November 15, Drivers should get installed after restarting the computer.

I applied my new scrolling preferences, switched to a web browser and it was scrolling as normal.

Download MSI GS60 6QE Ghost Pro Elantech Touchpad Driver for Windows 10 64 bit

With this in mind, follow all aforementioned steps and apply the present release. I have the same question I am so frustrated trying to search for a solution to this. Restart the system and touchpac. BrianWasaga Replied on November 13, Should you choose not to update right now, check back with our website again to stay up to speed with latest releases.

YES – not only is it scrolling but so many scrolling options! Sorry this didn’t help. You can follow the question or vote as helpful, but you cannot reply to this thread.